Politique d’expédition

Shipping Policy

Thank you for shopping with us. We are committed to providing a smooth and reliable delivery experience for every order.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.

Shipping Time

Estimated delivery times may vary depending on your location and shipping method:

Standard Shipping: 7–15 business days
Express Shipping: 3–7 business days

Please note that delivery times are estimates and may be affected by customs clearance, weather conditions, or carrier delays.

Shipping Fees

Shipping costs are calculated at checkout based on your delivery location and selected shipping method. Free shipping promotions may apply on selected products or orders.

International Shipping

We ship to multiple countries worldwide. International customers may be responsible for customs duties, taxes, or import fees depending on local regulations.

Tracking Orders

Tracking information will be provided once your order has been dispatched. Please allow a short period for tracking updates to appear.

Incorrect Address

Please ensure your shipping address is correct before completing your order. We are not responsible for delays or lost packages caused by incorrect or incomplete addresses.

Lost or Delayed Packages

If your package is significantly delayed or appears lost in transit, please contact our support team and we will do our best to assist you.

Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery with photos of the product and packaging so we can resolve the issue promptly.